When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

I now see the longer delivery time of (a part of) my order. How can I cancel it?

If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.

When will I receive the invoice for my order?

When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways. The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.

What is the status of my order?

After placing an order, you will receive a tracking number when the order is processed. From here, you can click on the number and it will take you to the shipping site, or you can manually enter the number into the carriers site. This will allow you to track your order.

Do I need to be home to sign for any shipments?

No! Shipments will be left at your home by the carrier if you are not there.

Who will be delivering my order?

We ship via FedEx, UPS, and other carriers.

Do you offer military discounts?

Yes, we love our military! Simply present military identification at checkout and a discount will be applied.

Do you have a rewards program?

Yes! When you are checking out, enter your phone number and email on the screen presented. You will receive exclusive deals. After joining, you will receive 10% off your next order.

Do you offer other discounts?

Yes. We provide discounts for people who work downtown Greenville, a discount for a first time purchase, and special discounts for Christmas.

How do I request a return or replacement?

If you would like to return an item, simply bring the item in and present the receipt.

What is the status of my refund?

Many orders will be refunded immediately and you will receive cash. If you like a refund on your card, it will depend on your banking institution. It may take 3-5 business days to be refunded.

Can I return a sale item?

All sale items are final sale, so they may not be returned or exchanged.

Stella & Chewy’s Dandy Lamb Freeze-Dried Raw Dinner Patties

Love Is Raw: Our Freeze-Dried Raw dinner patties offer the protein-rich taste dogs crave with the nutrition they deserve
Irresistible Taste Dogs Love! Made of 95% lamb, organs and bone, such as lamb heart, our grass-fed Lamb recipe has an irresistible taste your dog will sure love
Whole Prey Ingredients: Feeding your pet a diet similar to what their ancestors enjoyed in the wild helps your pet thrive; a raw diet helps support healthy digestion, strong teeth and gums, vibrant skin and coat, and stamina and vitality
Grain Free: Easy for canines of all life stages to digest, our nutritious, grain-free recipe has NO unnecessary fillers and only the finest ingredients
Supports Whole Body Health: Fortified with added vitamins and minerals, our Freeze-Dried Raw formula helps improve your dog’s entire well-being, with fiber and probiotics for digestive support and taurine for heart health
Natural Nutrition: We source 100% organic fruits and veggies, such as cranberries, blueberries, broccoli and beets, which provide antioxidants to help support a healthy immune system and overall energy
Great for the Skin & Coat: Omega fatty acids from pumpkin seeds and fenugreek seeds provide skin and coat support

Crafted in the USA: We use responsibly sourced, premium ingredients, minimal processing, and a small-batch production process in all our recipes
Only the Good Stuff: Our low-carb and high-protein recipe has NO potatoes, peas, lentils, or by-product meals — never any artificial colors, flavors or preservatives
The Stella & Chewy Satisfaction Guarantee: Our mission is to provide the highest quality natural pet food with an emphasis on nutrition, palatability, safety and convenience

Ingredients

Lamb, Lamb Spleen, Lamb Liver, Lamb Bone, Lamb Heart, Lamb Kidney, Pumpkin Seed, Potassium Chloride, Organic Cranberries, Organic Spinach, Organic Broccoli, Organic Beets, Sodium Phosphate Monobasic, Organic Carrots, Organic Squash, Organic Apples, Organic Blueberries, Choline Chloride, Dried Pediococcus Acidilactici Fermentation Product, Dried Lactobacillus Acidophilus Fermentation Product, Dried Bifidobacterium Longum Fermentation Product, Taurine, Tocopherols (Preservative), Zinc Proteinate, Zinc Sulfate, Iron Sulfate, Iron Proteinate, Vitamin E Supplement, Niacin, Copper Sulfate, Copper Proteinate, Manganese Sulfate, Sodium Selenite, Manganese Proteinate, Thiamin Mononitrate, Pyridoxine Hydrochloride, Vitamin D3 Supplement, Folic Acid, Calcium Iodate, Vitamin B12 Supplement